Terms & Conditions
The agreement between us and everyone who uses Mouflon — clubs, coaches and athletes. Written to be read: what the service does, what each side is responsible for, how money and cancellation work, and who owns what.
Version 1.0 · Last updated [DATE]
1. Who this agreement is between
These terms are between [OPERATOR LEGAL NAME], [REGISTERED ADDRESS] (“we”, “us”, the operator) and you, the person or organisation using Mouflon. By creating an account or using the service you accept them. If you do not accept them, do not use the service.
There are three ways to be a user, and they are not the same:
- A club (or federation) that creates a tenant, subscribes to a plan and administers its own members.
- A club member — an owner, coach or athlete acting inside a club someone else administers.
- An independent athlete with no club, using the app for their own training.
Where a term applies to only one of these, it says so. If you accept these terms on behalf of a club, you confirm you are authorised to bind it.
2. What the service is — and what it is not
Mouflon is a management and training platform for ISSF 10m air pistol and air rifle: ranges and lane booking, rosters, competitions, equipment records, fee administration, practice logging and performance analytics.
It is not a safety system, and it is not a firearms authority. Range safety, supervision, lawful possession and handling of firearms and air weapons, insurance, and compliance with the rules of your national federation and local law are entirely the responsibility of the club and the individual. Nothing the software displays — a lane shown as free, a compliance pill, a booking confirmation — is permission to shoot, and no feature should be treated as a substitute for a range officer or a qualified coach.
Analytics, coach verdicts and training suggestions are informational. They are derived from the data you enter and are not medical, professional or safety advice.
3. Your account
- Give accurate registration details and keep them current.
- An account is personal. Do not share credentials; you are responsible for what happens under your account until you tell us it is compromised.
- Tell us promptly at [privacy@DOMAIN] if you believe someone else has access.
- Age. Below the digital age of consent in your country (13–16 across the EU) a parent or guardian must consent on your behalf — see the privacy notice. We may suspend an account we reasonably believe belongs to a child without that consent.
4. Acceptable use
Do not:
- use the service unlawfully, or to organise or record unlawful or unsafe activity;
- upload another person’s personal data without a lawful basis to do so;
- attempt to access data belonging to another club, athlete or account;
- probe, scan or test the security of the service except under a written agreement with us;
- scrape, bulk-extract or resell data that is not yours;
- resell or sublicense access, or use the service to build a competing product from our data;
- upload malware, or interfere with the service’s operation for others.
Reporting a vulnerability is welcome and is not a breach of these terms. Report it to [security@DOMAIN] and give us a reasonable chance to fix it before disclosure; we will not pursue you for good-faith research that respects other users’ data.
5. Your data belongs to you
- You keep ownership of everything you enter — training logs, shots, notes, equipment records, club configuration.
- You grant us only the licence needed to run the service for you: to store, process, back up and display your content to the people you have given access to. Nothing broader.
- We do not sell your data, and we do not use it for advertising. We do not use your content to train models or to build products for third parties.
- You can export your data at any time from inside the app, in a machine-readable format, without asking us.
- You can delete your account at any time from inside the app. A club owner closes or hands over the club first, because deleting the owner would orphan every member.
- An athlete’s personal training history belongs to the athlete, not to the club. It follows them when they join a club and stays with them if they leave.
- We may use aggregated, anonymised statistics that cannot identify any person or club to operate and improve the service.
How we handle personal data is set out in the privacy notice. Where a club is the controller, our processing for it is governed by the data processing agreement the club accepts in the app.
6. Clubs and their members
A club administers its own tenant: it decides who joins, what roles they hold, what it records about them, and what it charges. We provide the software; we do not run the club.
- Disputes about membership, coaching, discipline or fees are between the member and the club. We are not a party to them and cannot adjudicate them.
- A club must have a lawful basis for the member data it records, and must give its members the information the law requires.
- If a club closes its tenant, its athletes are detached to independent accounts and keep their own training history.
7. Money
Club subscriptions. Paid to us, on the plan the club selects.
- Billed in advance, monthly or annually, and renewing automatically until cancelled.
- Cancel any time; cancellation takes effect at the end of the paid period and the club keeps access until then.
- Prices may change with at least 30 days’ notice, never mid-period. If you do not accept a change, cancel before it takes effect.
- Plan limits (athletes, ranges, lanes) are enforced by the software. Going over a limit never deletes anything — it stops further additions until you are back under it or move up a plan.
Member fees. Fees a club charges its own members are collected through the club’s own payment account. The club is the merchant, not us. Refunds, disputes and receipts for those fees are between the member and the club.
Independent athletes. Logging is free and stays free. Premium is bought through the app store on your device, and that store’s payment and refund policy governs it — including your right to cancel there.
Refunds. Beyond the statutory rights below, we refund pro rata where we have materially failed to provide the service — see §9. Complimentary access granted by us can be withdrawn at the end of its term without refund, as nothing was paid.
Consumers. Nothing here removes your statutory rights, including any right of withdrawal under consumer law. Where those rights conflict with these terms, they win.
8. Availability, changes and notice
- We aim to keep the service available and will use reasonable skill and care, but we do not promise uninterrupted operation.
- We will give reasonable notice of planned maintenance likely to interrupt normal use.
- We may change or remove features. For a change that materially reduces what a paying customer gets, we will give at least 30 days’ notice, and you may cancel and receive a pro-rata refund of the unused period.
- We may change these terms. Material changes get at least 30 days’ notice; continuing to use the service after they take effect is acceptance, and cancelling before then is your alternative.
9. If we get it wrong
We would rather fix a problem than argue about it. If the service is materially not working as described, tell us at [support@DOMAIN]. If we cannot put it right in a reasonable time, you may cancel and we will refund the unused part of what you have paid.
10. Suspension and termination
- You may stop using the service at any time, and delete your account from inside the app.
- We may suspend or terminate an account for a serious or repeated breach of §4, for non-payment after notice, or where we are required to by law. Except where the law or a serious risk to others prevents it, we will tell you why and give you a chance to put it right first.
- Before termination takes effect you will have a reasonable opportunity to export your data, and in any case at least [30] days unless the law requires otherwise.
- If we terminate without cause, we refund the unused part of any period you have paid for.
11. Liability — both directions
Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any consumer right that cannot be excluded.
Subject to that:
- Neither side is liable to the other for indirect or consequential loss, or for loss of profit, goodwill or anticipated savings.
- Our total liability in any twelve-month period is limited to the amount you paid us in that period. Where you have paid us nothing, it is limited to [100] EUR.
- We are not liable for what a club does with its members’ data, for what a member does with their account, or for any incident at a range.
- Equally, you are not liable to us for indirect or consequential loss, and your liability to us is capped on the same basis — except where you have infringed our intellectual property, acted unlawfully, or breached §4 deliberately.
- Keep your own copies of anything you cannot afford to lose. We take backups and take them seriously, but the export tools exist for a reason.
12. Our intellectual property
The software, its design, brand and documentation remain ours. These terms grant you a limited, non-exclusive, non-transferable right to use the service while your account is active. You may not copy, reverse engineer or create derivative works from it, except to the extent the law expressly permits regardless of contract.
13. Governing law and disputes
These terms are governed by the law of [JURISDICTION], and the courts of [JURISDICTION] have jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory law of the country where you live, or of your right to bring proceedings there.
Before formal proceedings, please contact us at [legal@DOMAIN]. Most disagreements are a misunderstanding and are cheaper for both of us to sort out directly. EU consumers may also use the European Commission’s online dispute resolution platform.
14. Odds and ends
- If a clause is found unenforceable, the rest stands.
- Not enforcing a right once does not waive it.
- You may not transfer these terms without our consent; we may transfer them to a successor of the business, and will tell you if we do.
- These terms and the documents they reference are the whole agreement between us on this subject.
15. Contact
[OPERATOR LEGAL NAME], [REGISTERED ADDRESS] · general [support@DOMAIN] · legal [legal@DOMAIN] · privacy [privacy@DOMAIN] · security [security@DOMAIN].