Delete your Mouflon account
You can erase your account and everything in it yourself, from inside the app. If you no longer have the app installed, email us and we will do it for you.
1. In the app (fastest)
Open Settings — from your profile if you are an athlete, or the Settings tab if you are a coach or club owner — and choose Delete account. It is a deliberate three-step flow: open it, type your email address to arm it, then confirm. Deletion begins immediately and cannot be undone.
2. By email
If you have uninstalled the app, or cannot sign in, write to privacy@mouflon.app from the email address on the account and ask us to delete it. We will confirm your identity before erasing anything, because a deletion request that anybody could send about anybody else is not a safety feature.
3. What is deleted
Everything belonging to your account: your profile and photo, your training sessions and shots, achievements, equipment, bookings, competition entries and results, messages and notification settings, fees and payment records held by us, and your sign-in credentials. Your account is removed from your club's roster.
4. What is kept, and why
- Backups. Live data is erased immediately; backups roll off afterwards.
- Fee and payment records, for as long as accounting law requires.
- Actions you took on someone else's record. Where you confirmed a booking or raised a fee for another member, that record remains and your identity is removed from it. The record survives; the person who acted is forgotten.
The exact retention periods are listed in the privacy notice, which is the authoritative statement.
5. If you own a club
A club owner cannot delete their own account while the club still exists, because doing so would take the club and everybody in it with them. Close the club, or hand ownership to another member first, and then delete your account.
6. Questions
Write to privacy@mouflon.app. Our full privacy notice explains what we hold and on what basis.