For club owners

Five short steps: club details, ranges and lanes, opening hours, club guns, and inviting athletes. Skip any of them and come back later: the wizard reopens on the first step still to do. When you finish, it shows what is done and what was skipped, and each line opens its step.

If you registered on this website, the emailed link signed you in without a password, so the wizard first offers to set one. You need it to sign in again, here or in the phone app. Tap Not now to skip it; you are only asked once.

• Needs you: booking requests answered in place, people asking to join, and club IDs to check.
• On the range: who is on a lane now and until when, then each later hour as one line.
• Four figures: active athletes against your plan's limit, fees outstanding, sessions logged this week against last, and a countdown to the next competition.
• Booking activity and practice trends.
• A notice when your free trial is close to its end.
• Who needs you: the athletes worth a look today, from a waiting review request to a regular who has gone quiet.
• A Club insights summary: how many members are active, and whether the range is full. See club insights opens the detail.

Do members stay?

Retention reads attendance, when people came, and never a score or a debrief. Its four figures are active members in the last 30 days against the 30 before, how many of those who joined three to six months ago are still shooting, how many used to come regularly and have not for three weeks, and how many joined this month and came back within a week.

Do new members stay? groups members by the month they joined and shows the share who shot in each month since, so a month that fell away stands out. A month that has not started yet is blank, not 0%.

Slipping away names the members who came regularly and have stopped, with how often they used to come and when they were last seen. Message opens a note to send them: a short personal message works better than a campaign.

How the range is used

Range use reads bookings over the last few weeks, with no names and no scores. It shows the share of the lane hours you offer that were used, the busiest and quietest times, requests you turned away, and bookings with nothing logged that day. A map of the week shows how full the lanes are by hour.

Under it, What this suggests turns the pattern into a step you can take: open one more lane where people are turned away, offer off-peak slots where weekday hours are almost empty, or send a reminder where bookings go unlogged.

In the Club section:

1. Check the ranges and lanes counters to confirm your setup matches the building.
2. Set the club name and country. The country sets the currency.
3. Set the timezone.
4. Add the address, phone, website and social links members see.
5. Tap Save club details.

Your club's country decides the age of digital consent for junior members.

Creating your lanes

1. Open the Club tab and choose Ranges.
2. Add a range and name it.
3. Add its lanes. Name each one exactly as labeled.
4. Set each lane to Pistol or Rifle.
5. Assign a coach to a lane if needed.
6. Remove a lane or range with the delete options.

Checking lane availability

Lane Availability, at the foot of Ranges, shows which lanes are free. Use it for group bookings.

Under Club → Opening hours, set the hours for each range. These generate bookable slots.

Individual ranges can override them, so a hall that opens later than the rest of the club does not need the whole club moved around it.

Promoting an athlete to coach

1. Open the People tab.
2. Find the person on the roster, using the search box or the filters.
3. Promote athletes to coach. They keep their history and gain staff tabs.
4. Use the Coaches tab to see everyone with the role.

Demoting works the same way and puts them back to athlete. Nothing they wrote is lost.

Giving a coach their athletes

Assign athletes to coaches from their roster entry.

• The athlete and coach are notified of the assignment.
• A coach's roster and fees apply to their athletes.
• You can also put a coach on a specific lane in Club → Ranges.

1. From People, open Invite links or use step 5 of the setup wizard.
2. Type the athlete's email and send an invite, or create a code to share.
3. They enter it on the Join a club path to join your roster.

• A code is good once and expires after two weeks.
• If the person trained solo, their history comes with them.
• You can also add an athlete directly from People.

You get everything a coach gets on the People tab, plus two things they do not:

• The personal-details editor includes name, birth date, phone, IDs, and guardian details. Coaches can read but not change these.
• Add new athletes directly.

Verify club IDs. When an athlete enters an ID, confirm it to mark it verified.

Guardian consent: for a junior below their country's age of digital consent, the guardian confirms by email, from a link the athlete sends from their profile.

Adding a gun

1. Open Club → Inventory and tap Add gun.
2. Pick it from the catalog of known 10m air guns, or enter a custom one.
3. Give its serial number. Serials must be unique.
4. Fit a cylinder with it straight away, or add one later.

Compliance and service

• The inventory warns you 90 days before a cylinder expires, and marks one that has.
• A needs-service flag marks guns due for work. Record work in the maintenance log.
• Compliance shows as pills on each gun, so a problem is visible from the list rather than only inside the gun.

Cylinders

• Cylinders are club property in their own right. Add one on its own as a spare, or with a gun to fit it straight away.
• A gun takes one cylinder at a time. Moving a cylinder to another gun takes it off the first, and its expiry date goes with it.
• Retire a cylinder to keep its record; delete it only if it was entered by mistake.

Assigning guns to people

Guns are not assigned from the inventory; they are assigned wherever somebody needs one:

• On a booking, so the person gets the right gun.
• On a guest booking for a walk-in.
• On a competition entry, either by hand or relay seeder.

Fleet analytics shows active guns, total assignments, and a needs attention list.

Maintenance logs

Equipment Logs, at the top of Inventory, keep a dated record for each club gun: cleaning, cylinder checks and repairs, with notes. Add an entry whenever work is done.

Setting up membership fees

1. Define your plan catalog with fee names, amounts, and cadences.
2. Use batch assignment to apply a fee to many athletes.
3. Athletes see what they owe on their Fees screen.

Getting paid

• Card: Athletes pay online through your connected payment account.
• Cash: Record it when someone pays at the counter.

Both land in the same ledger, so card and cash always reconcile.

Reading the dashboard

• Key numbers: total outstanding, collected, and cash-versus-card breakdown.
• An aging summary at 30, 60, and 90 days.
• A filterable ledger of every fee, exportable to CSV.

• Choose or change the plan under your avatar → Billing and plan, on the web or on Android. On iPhone and iPad that screen shows your plan but does not sell one. Once the club is subscribed, a change opens Stripe's billing portal, so the club is never billed twice.
• A new club starts on a 14-day free trial. From a week before it ends, Today says how long is left and links to Billing & plan. On iPhone and iPad it states the date only, because plans are not sold there.
• Caps only limit new additions. Downgrading stops growth without deleting existing data.

Today shows active athletes against the limit, so the ceiling is visible long before you hit it.

• Accept the Data Processing Agreement.
• Export the club's data as a file. Personal training logs are excluded.

Closing the club

Closing is a careful three-step flow: open the danger zone, type the club’s name to arm it, then confirm.

• Every athlete is detached to an independent account with their history intact.
• The club’s own data is removed.
• Cancel the subscription before closing a club.